"The most basic and powerful way to connect to another person is to listen. Just listen. Perhaps the most important thing we ever give each other is our attention... A loving silence often has far more power to heal and to connect than the most well-intentioned words."
- Rachel Naomi Remen
This is it. The big IT.
Listening is something you do with way more than your ears - it not just receiving - it is a form of giving.
(And try not interrupting -- I know it's hard. I do.)
I've no idea where I got this...I hope credit returns to the person who posted it or the site I found it on - I just have forgotten. Post in comments if it came from you! Or if you have thoughts.
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